Reliable After Sales Service with Eco Ease

After Sales Service with a smile

At Eco Ease, we believe that exceptional after-sales service is just as important as the installation itself. Our commitment to you doesn’t end once your solar & battery system is up and running. We provide reliable ongoing support for the next decade and beyond. Regular maintenance let’s say every 3 years will ensure your system operates efficiently and gives you solid returns for a very long time.

We have invested in technology to make contacting us very simple. Our state-of-the-art phone and SMS platforms ensure you can always get in contact with our administrative office staff or the actual installation team.

With our dedicated support team, you can have peace of mind knowing that any issues will be promptly addressed, instead of you wondering when your solar generation will be starting up again.  The prompt support will maximise the return, performance and longevity of your investment in solar energy.

eco ease team
Prompt response

Prompt local support

Our team, local to the Sutherland and Wollongong areas, makes the after-sales support process highly efficient and effective. Being nearby allows us to offer prompt service, ensuring minimal disruption to your solar system’s performance.

Having operated in the region for more than a decade also means we understand the unique weather conditions of Sydney’s South and the Illawarra allowing us to pick products that have stood the test of time in the region. Additionally, having a local team fosters strong community relationships, enhancing trust and reliability.

While we built robust and reliable solar arrays in the 1st place, with personalised, responsive support, you can be confident that your power bills will be much lower – year after year.

Future energy journey

We understand that your energy needs as well as technology may evolve over time. That’s why we offer a range of system upgrade options to ensure your solar & battery storage system continues to meet your demands and delivers maximum savings.

Did you know that going forward EVs and their batteries will be able to power your home? We have the expertise to make this a reality. We can also integrate an EV charger with your solar system, which allows you to power your electric vehicle with clean energy, at vastly reduced fuel costs.

We offer a range of system upgrades, such as adding smart home features in the monitoring aspect of your system or battery storage, that can enhance energy independence by storing excess energy for use during peak times or power outages, reducing reliance on the grid.

If your energy needs have increased, expanding your solar array by integrating additional panels can boost capacity, and upgrading to a more modern inverter solution after a decade can bring an older system back to peak performance.

Whether you’re looking to increase your energy production or enhance your system’s capabilities, our team of experts is here to help you navigate the best upgrade options for your unique situation – now or in the future.

Looking after your solar repair and maintenance needs

Regular maintenance checks are essential to ensure your solar panels operate at their best. Our expert technicians conduct thorough inspections, identify potential issues early, and perform necessary repairs to prevent costly breakdowns.

Should any problems arise, our prompt and reliable repair services will restore your system’s performance swiftly. By maintaining your solar system regularly, we help you achieve optimal energy production and extend the lifespan of your system.

Repair & Maintenance

Join Our Energy-Smart Community

Quality

Excellent service, top-quality products, and ensuring that you have a seamless experience throughout your solar journey.

Support

Reliable post-sales support have empowered numerous families and businesses to achieve energy security and drastically reduce costs.

Better Communities

Our goal is ambitious yet achievable: to assist 10,400 people in 10 communities by 2035 in tackling rising energy costs.

Eco Ease

Join the renewable electrification revolution and understand why our clients rave about our quality offerings with Eco Ease Electrical!

FAQs

What is the lifespan of a solar power system, including the various components?

Investing in a solar power system is a long-term commitment that offers significant benefits, including reduced energy bills and a smaller carbon footprint. At Eco Ease we believe in providing our customers in the Wollongong and Sutherland region with detailed information about the lifespan of solar power systems and their components to help you make informed decisions.

Solar panels

Solar panels are the most visible part of a solar power system and are designed to be durable and long-lasting. High-quality solar panels typically have a lifespan of 25 to 30 years. Most manufacturers provide a performance warranty that guarantees the panels will still produce at least around 90% of their original output after 25 years.

Advances in technology and manufacturing processes have made modern solar panels more resilient to environmental factors like hail, wind, and snow, ensuring they perform efficiently for decades.

Inverters

Inverters are another crucial component that converts the direct current (DC) generated by solar panels into alternating current (AC) that can be used in your home or exported to the grid. The lifespan of inverters is generally shorter than that of solar panels, typically ranging from 10 to 15 years. Micro inverters and optimisers can last longer than this period.

There are two main types of inverters: string inverters and microinverters. String inverters are more common and may need replacement once during the lifespan of the solar panels, whereas microinverters tend to have a similar lifespan to the panels and might not require replacement as frequently.

Solar Battery

Solar battery storage is becoming increasingly popular as it allows homeowners to store excess solar energy for use during peak times or power outages. The lifespan of a solar battery depends on the type and usage patterns.

Lithium-ion batteries, the most common type, usually last between 8 to 15 years or around 8,000 to 10,000 cycles. Regular maintenance and proper usage can help extend the life of your battery storage system, ensuring reliable energy storage for many years.

Solar racking and mounting

The mounting system, which secures your solar panels to your roof or ground-mounted structure, is designed to last as long as the solar panels themselves. Made from durable materials like aluminium and stainless steel, these systems can withstand harsh weather such as saltwater in the Sutherland region and provide stable support for the panels throughout their lifespan. Expect the racking to last the life of the system.

It’s important to ensure that the mounting system is installed correctly to avoid any issues that could affect the performance and longevity of the solar panels.

Maintenance

Regular maintenance is key to extending the lifespan of your solar power system. Cleaning the panels, checking the inverter, and inspecting the mounting system can help prevent potential issues and ensure optimal performance.

At Eco Ease we offer maintenance services to keep your system running smoothly and efficiently.

Overall

A well-designed and properly maintained solar power system can last for several decades, providing clean, renewable energy and significant cost savings. Solar panels generally have a lifespan of 25 to 30 years, inverters last 10 to 15 years, and battery storage systems can last up to 15 years with proper care. The durability of the mounting system ensures the stability and longevity of your solar installation.

At Eco Ease we are committed to delivering high-quality solar solutions that stand the test of time. For more information about our solar power systems and to discuss the best options for your home or business, contact Eco Ease on 1300 793 901 today.