Eco Ease Privacy Policy

Eco Ease is committed to respecting your privacy and protecting your personal information at all times. This Privacy Policy governs the manner in which Eco Ease will handle (collect, use, maintain, and disclose) personal information in accordance with the National Privacy Principles under the Australian Privacy Act 1988 (Privacy law).

This privacy policy applies to the Eco Ease website and to all products and services offered by Eco Ease.

What Kind of Personal Information May Be Collected?

Eco Ease may collect personal information in a variety of ways, including, but not limited to, when you visit the website, register on the website, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources Eco Ease makes available. Personal information that may be collected includes your name, date of birth, contact details such as your mobile, telephone, or email address, identification information, and financial information including credit history and details about your financial situation when applying for finance for Eco Ease products. Eco Ease will only collect personal information from you if you voluntarily submit such information to us. You can always refuse to supply personal information.

Eco Ease may also collect non-personal information about you whenever you interact with the Eco Ease website. Non-personal information may include your browser name, your type of computer, and technical information about your means of connection to the Eco Ease website, such as your operating system and your internet service provider and other similar information.

The Eco Ease website may use “cookies” to enhance your experience. Your web browser places cookies on its hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Eco Ease website may not function properly.

How Your Personal Information May Be Used

Eco Ease may use your personal information for the following purposes:

– To communicate with you about your account with Eco Ease
– To process, investigate, and respond to a complaint if one is made
– To send emails/newsletters
– To respond to your inquiries, questions, and/or other requests and provide any information or documents requested by you
– To update Eco Ease’s records and keep your contact details up to date
– To improve the Eco Ease website – Eco Ease may use any feedback you provide to improve Eco Ease’s products and services
– To comply with Eco Ease’s legal and regulatory obligations

Disclosing Your Personal Information

Eco Ease does not sell, trade, or rent your personal information to others. Eco Ease may use third-party service providers to help Eco Ease operate its business and the website or administer activities on Eco Ease’s behalf, such as sending out newsletters or surveys. Eco Ease will only disclose your personal information to these third-party service providers to the extent necessary for them to provide their services to Eco Ease.

Accessing Your Information

You can access your information by making a written request to Eco Ease. Eco Ease will endeavour to provide you with the information you have requested, unless providing such access would infringe another person’s privacy. If at any time you want to know what personal information Eco Ease holds about you, please contact Eco Ease at any time.

If you wish to have your personal information deleted, please contact Eco Ease and Eco Ease will take reasonable steps to delete it unless Eco Ease needs to keep it for legal, auditing, or internal risk management reasons.

Changes to This Privacy Policy

Eco Ease reserves the right to update or modify this Privacy Policy at any time. Eco Ease will provide you with notice of any changes to this Privacy Policy.

Contact Us

If you have any further queries relating to Eco Ease’s privacy policy, or you have a problem or complaint, please contact Eco Ease, addressing your question or concern.